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in the workshop

PYXEL FOR AFTERSALES

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Get Started with pyxel for AFTERsales

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Deliver increased customer satisfaction and peace of mind by providing them with a PyxelVideo for Service.

The service video enables your customer to clearly see and understand the work needed on their vehicles. The customer is able to quickly authorise the work to be carried out directly from their video viewer which reduces wasted time in the workshop and increases efficiency.

Increase sales by identifying pre-emptive work while the vehicle is in the workshop bringing this to the customers attention with evidence based videos

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This is feature

Synergestic actionables. Organic growth deep dive but circle back.

This is feature

Synergestic actionables. Organic growth deep dive but circle back.

This is feature

Synergestic actionables. Organic growth deep dive but circle back.

This is feature

Synergestic actionables. Organic growth deep dive but circle back.

Digitally take your customer right into your workshop, allowing your technicians to show them exactly what work is needed on their vehicle while they’re still on the lift. This helps your customer quickly understand what’s required with the ability to authorise part or all of the work immediately from the app.

What’s included:

  • Video support for aftersales and warranty
  • Up-gradable to include an integrated eVHC (pic eVHC)
  • Android and iOS compatible – phone or tablet use (pic assorted phones/tablets)
  • Videos are delivered in a bespoke, interactive landing page – customer can authorise part/all additional work from the video (screenshot authorisation page)
  • SMS and email notifications
  • HD video delivery to your customer
  • Video routing options include directly from technician, or technician to front counter to customer
  • Monitor and measure real-time data in the dashboard. Conversions, activity and ratings along with dealer, group and network performance can be viewed in real-time. Export reports and receive automated reports when you need them. (screenshot control panel)